Terms and Conditions

This section, (together with any documents referred to on it) tells you about the terms and conditions on which we supply any of our products listed on our website www.dinakashaplondon.com  (our website). Throughout the site the terms “we”, “us” and “our” refer to DKL.

Please read these terms & conditions carefully before using our site or ordering any products. We recommend that you print and keep a copy of these terms & conditions for future reference.

By accessing, browsing, using or registering with our website, you confirm that you accept these terms and conditions together with our Privacy Policy. If you do not accept these terms & conditions, we would recommend that you do not use our website.


www.dinakashaplondon.com is operated by DKL. We are a UK based retailer designing bespoke outfits.


We accept orders from individuals within the United Kingdom and worldwide. 


By placing an order through our site, you confirm that you are legally capable of entering into binding contracts and that you are a minimum age of 18 years old.


All items are subject to availability. Should the product (i.e. material / colour etc) you have ordered be unavailable we will contact you as soon as possible and inform you of this. We will offer you with an alternative where possible or provide a refund of the payment made as soon as possible. 

The completion of the checkout service does not constitute as a completed order. An order is only complete once it has been dispatched from us. We will send you an email which confirms that the order has been dispatched. Please note as garments are of a bespoke nature completion and delivery may take 4 weeks, when delivered to mainland UK. This timeframe may vary for international orders dependant on the country.

Orders are processed within 24 hours of receiving them. We will not process your order until payment has been received in full.

We reserve the right to refuse service to anyone for any reason at anytime.


Whilst we make every effort to display as accurately as possible the colours and images of our products. However, due to computer monitor displays and differing screens resolutions, we cannot guarantee that the display of any colour will be accurate. There may be colour variations between the product in the image and the actual colour of the product.


The price payable for the products shall be as shown on our website. Prices advertised on our website are inclusive of delivery charges to mainland UK. Delivery charges are applicable on international orders dependant on country of delivery. 

We will not process your order until payment has been received in full.

Prices are subject to change at any time without notice. Any price change will not affect orders which we have already accepted.


You have a right to cancel a contract under the Consumer Contracts Regulations at any time within 14 calendar days (“The Cancellation Period”). 


As our garments a bespoke designs the following cancellation terms apply:

Orders cancelled with 14 days shall receive a full refund of the payment made. 

Orders cancelled out with 14 days will be subject to a 50% cancellation fee. 

Orders cancelled after garments have been completed will be subject to a 100% cancellation fee. 


All our garments are quality checked before dispatch to customers. However if in the unfortunate event the item(s) received are damaged, you must contact us within 24 hours of receipt of the item to notify us of the damage. If you fail to inform us within this period we may be unable to refund / exchange. 

All refunds / exchanges will be dealt with on a case by case basis. 


Our website may contain links to other websites or interests operated by third parties to which we have no control over. We assume no liability for the content of external links we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third party websites.


We do not warrant the completeness or accuracy of the information published on this website, nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

We do not guarantee, represent or warrant that your use of our website will be uninterrupted, timely, secure or error free.

You expressly agree that your use of our website is at your own risk.

We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data. Whether caused by tort, negligence, breach of contract or otherwise.

Nothing in this contract shall exclude or limit your statutory rights.


You agree to indemnify, defend and hold harmless DKL its owners, employees, consultants, agents, and affiliates from any and all third party claims, liability, damages and/or costs including, but not limited to, legal fees arising from, without limitation, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.


If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be unlawful, invalid or unenforceable to any extent, such term, conditions or provisions will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub clause as is permitted by law.


We reserve the right to change and update these terms and conditions from time to time and recommend that you revisit this page regularly to keep informed of the current terms and conditions that apply to your use of our website. By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our website terms and conditions.


Prices for our products are subject to change without notice. Any price change will not affect orders which we have already accepted. 

We reserve the right at any time to modify or discontinue the service without notice. 

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.


We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside of our control.


These terms and conditions are to be construed in accordance with the Laws of England and Wales in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.


Questions about the terms and conditions or our products should be sent to us at [email protected]